About the role
Lead process redesign and automation to improve efficiency and customer experience.
Lead process redesign and automation to improve efficiency and customer experience. This is a hybrid role based in Toronto, Canada. The successful candidate will join the operations team and work closely with senior stakeholders.
Responsibilities
- Map and analyse current processes
- Design and implement improvements
- Lead automation initiatives
- Measure benefits and embed change
Requirements
- 6+ years in process improvement
- Lean Six Sigma experience
- Change management skills